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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Inbox Spam Filter is a software-as-a-service application linked to HubSpot, tailored for teams that manage communications from customers and prospects within the HubSpot Shared Inbox. Utilizing Google Gemini, it evaluates incoming emails, assigns customizable spam scores, and presents these scores along with AI-generated rationales on a user-friendly dashboard. Teams have the flexibility to set their spam thresholds, choose which shared inboxes to monitor, whitelist specific domains, and meticulously review messages that have been flagged. When activated, the application also has the capability to modify a HubSpot contact property, thereby identifying contacts related to spam. This tool is particularly beneficial for sales, marketing, and support teams aiming to minimize the manual assessment of unwanted pitches and irrelevant messages, all while ensuring that important conversations remain easily accessible within their HubSpot workflow. Access to this tool necessitates a linked HubSpot account, and it's important to note that the message content used for scoring may be transmitted to Google Gemini for analysis. Overall, this integration streamlines the communication process, enhancing team efficiency and effectiveness in managing customer interactions.

Description

If you’re currently utilizing HubSpot and WhatsApp, have you considered integrating the two? The combination of HubSpot and WhatsApp allows small businesses to effectively communicate with customers on WhatsApp while ensuring that all interactions are accurately recorded in the HubSpot CRM! By integrating these platforms, you can achieve a comprehensive view of your customer service interactions, facilitating better management of communications. With HubSpot + WhatsApp, you can use WhatsApp in conjunction with HubSpot’s other fantastic features, such as creating and saving message templates, sending various types of content, and more! This integration enables you to handle customer service inquiries directly from HubSpot, providing a streamlined messaging solution. You can easily track conversation histories on each contact’s timeline within HubSpot, eliminating the need to have your phone on hand. Share text, photos, videos, and URLs while ensuring that all incoming messages are logged and accessible. Additionally, you can create and save message templates for efficient responses. However, it's important to note that while this tool can enhance your messaging capabilities, it does not support bulk or automated messaging functionalities. Embracing this integration could significantly improve your customer service experience!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform No 
WhatsApp No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
WhatsApp Yes 

Pricing Details

$25/month
Starter is free for up to 500 emails per month. Basic costs $25/month for 1,001–5,000 emails per month; Pro costs $50/month for 5,001–20,000 emails per month.
Free Trial No 
Free Version Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InfoHub Works

Country

United Kingdom

Website

inboxspamfilter.com

Vendor Details

Company Name

Niswey

Founded

2011

Country

India

Website

www.niswey.com

Product Features

Anti-Spam

Allow / Block List No 
Audit Log No 
Email Archiving No 
Email Recovery No 
Email Routing No 
Encryption No 
Fraud Detection No 
Quarantine No 
Reporting & Statistics No 
Spam Filter No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing Yes 
Website Visitor Tracking No 

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