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Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Create a natural language interface to your data. NLP is the heart of modern enterprise data processing. We provide developers the tools they need to quickly and efficiently build NLP systems that are ready for production. Our open-source framework allows for API-driven, scalable NLP application architectures. We believe in sharing. Our software is open-source. We value our community and make modern NLP accessible, practical, scalable, and easy to use. Natural language processing (NLP), a branch in AI, allows machines to interpret and process human language. Companies can use human language to interact and communicate with data and computers by implementing NLP. NLP is used in areas such as semantic search, question answering (QA), conversational A (chatbots), text summarization and question generation. It also includes text mining, machine translation, speech recognition, and text mining.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Pinecone
Salesforce
TCS BaNCS
Unremot
Zendesk
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Pinecone
Salesforce
TCS BaNCS
Unremot
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
deepset
Country
Germany
Website
www.deepset.ai/
Product Features
Product Features
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization