Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Create a natural language interface to your data. NLP is the heart of modern enterprise data processing. We provide developers the tools they need to quickly and efficiently build NLP systems that are ready for production. Our open-source framework allows for API-driven, scalable NLP application architectures. We believe in sharing. Our software is open-source. We value our community and make modern NLP accessible, practical, scalable, and easy to use. Natural language processing (NLP), a branch in AI, allows machines to interpret and process human language. Companies can use human language to interact and communicate with data and computers by implementing NLP. NLP is used in areas such as semantic search, question answering (QA), conversational A (chatbots), text summarization and question generation. It also includes text mining, machine translation, speech recognition, and text mining.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Genesys Cloud CX
Yes
NTT Cloud Communications
Yes
NiCE Workforce Management (WFM)
Yes
Pinecone
No
Salesforce
Yes
TCS BaNCS
Yes
Unremot
No
Zendesk
Yes
Integrations
Genesys Cloud CX
No
NTT Cloud Communications
No
NiCE Workforce Management (WFM)
No
Pinecone
Yes
Salesforce
No
TCS BaNCS
No
Unremot
Yes
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
deepset
Country
Germany
Website
www.deepset.ai/
Product Features
Product Features
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No