Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

TopK is a cloud-native document database that runs on a serverless architecture. It's designed to power search applications. It supports both vector search (vectors being just another data type) as well as keyword search (BM25 style) in a single unified system. TopK's powerful query expression language allows you to build reliable applications (semantic, RAG, Multi-Modal, you name them) without having to juggle multiple databases or services. The unified retrieval engine we are developing will support document transformation (automatically create embeddings), query comprehension (parse the metadata filters from the user query), adaptive ranking (provide relevant results by sending back "relevance-feedback" to TopK), all under one roof.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Python
Salesforce
TCS BaNCS
Zendesk

Integrations

Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Python
Salesforce
TCS BaNCS
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

TopK

Founded

2024

Country

United States

Website

www.topk.io

Alternatives

Alternatives

txtai Reviews

txtai

NeuML