Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
SentioAI is an innovative technology solution that leverages natural language processing, machine learning, and predictive analytics to swiftly and accurately pinpoint the most pertinent documents from a vast array. By addressing the classification challenges inherent in Big Data through its unique proprietary methods, SentioAI outperforms other technologies, providing quicker and more precise results while also being cost-effective. The system ranks documents from the most to least relevant, allowing users to review and tag a small subset of the dataset. This tagged data trains SentioAI's prediction engine, which continuously enhances its accuracy with each new document added. The system intelligently assesses when the training phase is complete and subsequently applies its models to the entire dataset to produce comprehensive results. Ultimately, SentioAI not only accelerates the document retrieval process but also ensures that users receive the most reliable information efficiently.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Genesys Cloud CX
Yes
NTT Cloud Communications
Yes
NiCE Workforce Management (WFM)
Yes
Salesforce
Yes
TCS BaNCS
Yes
Zendesk
Yes
Integrations
Genesys Cloud CX
No
NTT Cloud Communications
No
NiCE Workforce Management (WFM)
No
Salesforce
No
TCS BaNCS
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
RINA Systems
Country
United States
Website
www.rinasystems.com/product/sentioAI.html
Product Features
Product Features
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No