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Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Nearly every search query related to Big Data yields an overwhelming number of results, making it nearly unmanageable to sift through them effectively. Individual users possess distinct requirements, and relying solely on user queries alongside broad data statistics often fails to yield valuable outcomes. Fields such as eDiscovery, healthcare, finance, law enforcement, consulting, and academia require the capability to swiftly locate precise information. Rinalogy Search is an advanced search solution that employs machine learning to adaptively learn from each user, delivering personalized results informed by real-time user feedback. It provides relevancy scores for each document retrieved in response to a query, enhancing the search experience. Furthermore, Rinalogy Search can be integrated into clients' IT systems, ensuring proximity to data while maintaining security through firewall protection. Users can also prioritize search concepts by assigning them weights, facilitating a more targeted approach to finding the information they need. This innovative tool empowers users to navigate complex datasets with greater efficiency and accuracy than ever before.
API Access
Has API
API Access
Has API
Integrations
Bing
Elasticsearch
Genesys Cloud CX
Google
Microsoft SharePoint
MongoDB
MongoDB Atlas
MySQL
NTT Cloud Communications
NiCE Workforce Management (WFM)
Integrations
Bing
Elasticsearch
Genesys Cloud CX
Google
Microsoft SharePoint
MongoDB
MongoDB Atlas
MySQL
NTT Cloud Communications
NiCE Workforce Management (WFM)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Rinalogy
Country
United States
Website
www.rinalogy.com/search
Product Features
Product Features
Big Data
Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery