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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

Nearly every search query related to Big Data yields an overwhelming number of results, making it nearly unmanageable to sift through them effectively. Individual users possess distinct requirements, and relying solely on user queries alongside broad data statistics often fails to yield valuable outcomes. Fields such as eDiscovery, healthcare, finance, law enforcement, consulting, and academia require the capability to swiftly locate precise information. Rinalogy Search is an advanced search solution that employs machine learning to adaptively learn from each user, delivering personalized results informed by real-time user feedback. It provides relevancy scores for each document retrieved in response to a query, enhancing the search experience. Furthermore, Rinalogy Search can be integrated into clients' IT systems, ensuring proximity to data while maintaining security through firewall protection. Users can also prioritize search concepts by assigning them weights, facilitating a more targeted approach to finding the information they need. This innovative tool empowers users to navigate complex datasets with greater efficiency and accuracy than ever before.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bing
Elasticsearch
Genesys Cloud CX
Google
Microsoft SharePoint
MongoDB
MongoDB Atlas
MySQL
NTT Cloud Communications
NiCE Workforce Management (WFM)
PostgreSQL
SQL
Salesforce
TCS BaNCS
Zendesk

Integrations

Bing
Elasticsearch
Genesys Cloud CX
Google
Microsoft SharePoint
MongoDB
MongoDB Atlas
MySQL
NTT Cloud Communications
NiCE Workforce Management (WFM)
PostgreSQL
SQL
Salesforce
TCS BaNCS
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

Rinalogy

Country

United States

Website

www.rinalogy.com/search

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Alternatives

Alternatives