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Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
The integrated platform for marketing, merchandising and conversions. Customers don't want to be sold one-size fits all products. Reflektion uses AI to provide a system that allows you to create relevant digital experiences for customers. Reflektion's wide range of integration options allows you to reap the benefits of our robust intelligence system, no matter how your website or retail store is set up. Poor site search can lead to lost revenue opportunities. Manage your inventory and create unique searches to get your products found. Unlock deep and disruptive AI-driven eCommerce capabilities. Merchandisers can simplify workflows and allow global site expansion and management with the best-in-class controls. You can achieve your eCommerce KPIs. Get instant business insights and global integrated analytics to help achieve performance improvements centered on metrics like conversion rates.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Heyday AI
NICE Workforce Management (WFM)
NTT Cloud Communications
Narvar
Salesforce
SiteSpect
TCS BaNCS
Zendesk
Integrations
Genesys Cloud CX
Heyday AI
NICE Workforce Management (WFM)
NTT Cloud Communications
Narvar
Salesforce
SiteSpect
TCS BaNCS
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Reflektion
Founded
2012
Country
United States
Website
reflektion.com
Product Features
Product Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization