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Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Revolutionize your retail strategy with advanced merchandising and tailored product listings that cater specifically to your business's unique requirements. In the realm of artificial intelligence, data is essential, and we stand out as the sole provider leveraging large-scale online retail insights. It's important to remember that you have alternatives available. By assisting customers in locating their desired items, we can effectively prevent them from seeking other options. Our innovative technology possesses an unparalleled comprehension of online products, analyzing over 100 million items by evaluating factors such as behavioral patterns, attribute relationships, and visual characteristics. You can enhance every product listing on your site with our scalable, data-centric solutions for personalization and customization. Our industry-leading search and discovery capabilities utilize computer vision technology, natural language processing, and similar item filtering to optimize customer experiences. Additionally, we empower your suppliers by granting them access to high-intent shoppers within the valuable space of your website. Join us effortlessly with just a simple line of code, and watch your retail potential expand. Embrace the future of retail with tools designed to elevate both customer satisfaction and supplier engagement.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Particular Audience
Country
United States
Website
particularaudience.com
Product Features
Product Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights