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Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Oracle AI Vector Search is an innovative feature integrated into Oracle Database, specifically tailored for AI applications, which enables the querying of data based on its semantic meaning rather than relying solely on conventional keyword searches. This functionality empowers organizations to conduct similarity searches across both structured and unstructured datasets, allowing for retrieval of results that prioritize contextual relevance over precise matches. Employing vector embeddings to represent various forms of data—including text, images, and documents—it utilizes advanced vector indexing and distance metrics to quickly locate similar items. Moreover, it introduces a unique VECTOR data type along with SQL operators and syntax that enable developers to merge semantic searches with relational queries within a single database framework. As a result, this integration streamlines the data management process by negating the necessity for separate vector databases, ultimately minimizing data fragmentation and fostering a cohesive environment for both AI and operational data. The enhanced capability not only simplifies the architecture but also enhances the overall efficiency of data retrieval and analysis in complex AI workloads.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
JSON
My DSO Manager
NTT Cloud Communications
NiCE Workforce Management (WFM)
Oracle Database
SQL
Salesforce
TCS BaNCS
Zendesk
Integrations
Genesys Cloud CX
JSON
My DSO Manager
NTT Cloud Communications
NiCE Workforce Management (WFM)
Oracle Database
SQL
Salesforce
TCS BaNCS
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Oracle
Country
United States
Website
www.oracle.com/database/ai-vector-search/