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Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
The Lucidworks Platform is an advanced enterprise solution that utilizes artificial intelligence to revolutionize the way organizations interact with vast amounts of data, creating impactful digital experiences in real time. This platform empowers teams in search, commerce, knowledge management, and digital experiences to provide pertinent results, decipher user intentions, enhance conversion rates, and transform data into practical insights. By integrating Signals, Data Acquisition, Lucidworks Search, Lucidworks AI, and Lucidworks Studios, it facilitates the rapid launch of intelligent search experiences in a cohesive environment. Additionally, Lucidworks Data Acquisition connects with existing systems, seamlessly unifying both structured and unstructured data, which simplifies the processes of preparing, indexing, and utilizing information throughout the organization. Meanwhile, Lucidworks Search offers reliable enterprise search and discovery features, efficiently managing data preparation and query execution to ensure users receive relevant results in a timely manner. Overall, this platform serves as a comprehensive tool designed to optimize the way businesses harness and leverage their data resources.
API Access
Has API
API Access
Has API
Integrations
Salesforce
BigCommerce
ChatGPT
Confluence
Databricks
Genesys Cloud CX
Google Cloud Storage
Hugging Face
Magento
Microsoft Dynamics 365
Integrations
Salesforce
BigCommerce
ChatGPT
Confluence
Databricks
Genesys Cloud CX
Google Cloud Storage
Hugging Face
Magento
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Lucidworks
Founded
2007
Country
United States
Website
lucidworks.com/platform
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery