Average Ratings 1 Rating

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support

Average Ratings 0 Ratings

Total
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design
support

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Description

InRule Technology® provides explainable, AI-powered intelligence automation. The InRule platform empowers its users to delight customers and improve business outcomes​ by combining process, decision automation and machine learning – without code.

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace Yes 
Microsoft Dynamics 365 Yes 
Microsoft Power Apps Yes 
Oracle Cloud CX No 
Oracle Knowledge Management No 
Oracle Service No 
Salesforce Yes 

Integrations

Azure Marketplace No 
Microsoft Dynamics 365 No 
Microsoft Power Apps No 
Oracle Cloud CX Yes 
Oracle Knowledge Management Yes 
Oracle Service Yes 
Salesforce No 

Pricing Details

Project-based pricing primarily driven by number of users authoring rules and number of cores executing per environment.
Additional considerations include: integration components (CRM, BPM, etc), as well as additional execution options (JavaScript, .NET Core)
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InRule

Founded

2002

Country

United States

Website

www.inrule.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Product Features

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Business Rules Management Systems (BRMS)

Access Control / Permissions Yes 
Code Development Environment Yes 
Deploy Across Platforms Yes 
Flexible Hosting Options Yes 
Lifecycle Management Yes 
No Code Development Yes 
Simulation Yes 
Validation Tools Yes 

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Machine Learning

Deep Learning No 
ML Algorithm Library Yes 
Model Training Yes 
Natural Language Processing (NLP) Yes 
Predictive Modeling No 
Statistical / Mathematical Tools Yes 
Templates Yes 
Visualization Yes 

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

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