Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
InRule Technology® provides explainable, AI-powered intelligence automation. The InRule platform empowers its users to delight customers and improve business outcomes by combining process, decision automation and machine learning – without code.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Azure Marketplace
Yes
Microsoft Dynamics 365
Yes
Microsoft Power Apps
Yes
Oracle Cloud CX
No
Oracle Knowledge Management
No
Oracle Service
No
Salesforce
Yes
Integrations
Azure Marketplace
No
Microsoft Dynamics 365
No
Microsoft Power Apps
No
Oracle Cloud CX
Yes
Oracle Knowledge Management
Yes
Oracle Service
Yes
Salesforce
No
Pricing Details
Project-based pricing primarily driven by number of users authoring rules and number of cores executing per environment.
Additional considerations include: integration components (CRM, BPM, etc), as well as additional execution options (JavaScript, .NET Core)
Additional considerations include: integration components (CRM, BPM, etc), as well as additional execution options (JavaScript, .NET Core)
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
InRule
Founded
2002
Country
United States
Website
www.inrule.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
Yes
Business Rules Management Systems (BRMS)
Access Control / Permissions
Yes
Code Development Environment
Yes
Deploy Across Platforms
Yes
Flexible Hosting Options
Yes
Lifecycle Management
Yes
No Code Development
Yes
Simulation
Yes
Validation Tools
Yes
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
Machine Learning
Deep Learning
No
ML Algorithm Library
Yes
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
No
Statistical / Mathematical Tools
Yes
Templates
Yes
Visualization
Yes
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No