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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

Description

The initial phase of transforming strategic procurement for mid-market companies is crucial. As mid-market and rapidly growing organizations emerge as key drivers of economic change, they require top-tier technology tailored to their specific procurement needs. Zycus Genesys provides a comprehensive solution for launching Procurement Automation and Transformation, specifically designed to accommodate the operational scale of these companies. By utilizing Zycus Genesys, organizations can swiftly enhance their operational procurement processes while dedicating more energy to strategic initiatives. With the capabilities offered by Zycus Genesys, achieving exemplary procurement standards is merely weeks away! For more information regarding program specifics and eligibility criteria, please reach out to us, and one of our representatives will connect with you shortly. As a leader in Cognitive Procurement software, Zycus has been a reliable partner for large global enterprises for over twenty years, ensuring success through innovative solutions. Embracing this transformation can significantly impact a company's efficiency and growth potential in the competitive market landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Genesys Cloud CX Yes 

Integrations

Genesys Cloud CX No 

Pricing Details

$2/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Vendor Details

Company Name

Zycus

Founded

1998

Country

United States

Website

www.zycus.com/solutions/genesys.html

Product Features

Software Configuration Management (SCM)

Automated Cleanup No 
Branch Merging No 
Code Review No 
Concurrency Management No 
Defect Tracking No 
Flexible Branching No 
Rapid Hotfix No 
Rapid Rebuilds No 
Regulatory Compliance No 
Version Control / Management No 
Workflow / Process Automation No 

Product Features

Procurement

Asset Management No 
Auction Management No 
Bid Management No 
Budget Management No 
Catalog Management No 
Contract Management No 
Inventory Management No 
Invoice Processing No 
PunchOut No 
Purchase Order Management No 
Receiving No 
Requisitions & Approvals No 
Sourcing Management No 
Spend Management No 
Supplier Management No 

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