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Description
InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.
Description
GENESYS is Zuken's innovative platform for model-based systems engineering that facilitates the effective management and communication of product information, allowing teams to concentrate on driving innovation. This platform encompasses the entire engineering workflow, from the initial concept phase through to verification and validation, all within a unified environment that captures essential product details at various levels, including high-level use cases, system context, system and subsystem definitions, and intricate design connections. By ensuring that every system design is coherent, consistent, and complete, GENESYS offers advanced authoring capabilities, featuring automatic diagram generation and rule-based formatting options. Additionally, it provides validation of logical consistency and behavior through the use of executable models, ensuring seamless integration with existing authoring tools. Based on the Comprehensive Systems Definition Language (CSDL) that adheres to the Systems Modeling Language (SysML) standard, GENESYS delivers a high degree of semantic precision, enhancing the quality of engineering outputs. Ultimately, this powerful tool not only streamlines the design process but also fosters collaboration among teams, leading to more innovative and efficient product development.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Genesys Cloud CX
Pricing Details
$2/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InProd Solutions Pty Ltd
Country
Australia
Website
www.inprod.io
Vendor Details
Company Name
Zuken
Founded
1976
Country
Japan
Website
www.zuken.com/us/product/mbse-with-genesys/
Product Features
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation