Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

Description

Whether you're in your office or traveling, Genesys is designed to enhance your productivity and efficiency. Available from nearly any location, it comes equipped with a plethora of features and insightful reports. The intuitive dashboard allows for quick access to essential agency information. Clinical Pathways are tailored to ensure you deliver consistent quality of care while personalizing plans for each patient. The OASIS Analyzer aids in making informed decisions regarding responses. Its impressive speed is sure to leave you amazed. When technology can't keep pace with your demands, it can be frustrating. Given that you spend much of your day at work, we strive to make your work experience as seamless and quick as possible: Genesys operates at lightning speed, is straightforward to learn and navigate, and our software support team is recognized as one of the most accommodating in the field. Plus, with ongoing updates and improvements, you can always rely on Genesys to evolve alongside your needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Genesys Cloud CX Yes 

Integrations

Genesys Cloud CX No 

Pricing Details

$2/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Vendor Details

Company Name

RedSpark Technologies

Country

United States

Website

www.mygenesys.com

Product Features

Software Configuration Management (SCM)

Automated Cleanup No 
Branch Merging No 
Code Review No 
Concurrency Management No 
Defect Tracking No 
Flexible Branching No 
Rapid Hotfix No 
Rapid Rebuilds No 
Regulatory Compliance No 
Version Control / Management No 
Workflow / Process Automation No 

Product Features

Home Health Care

Billing & Invoicing Yes 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling Yes 
Time / Task Reporting No 

Alternatives

Genesis Clinical Lifecycle Management Reviews

Genesis Clinical Lifecycle Management

Genesis Automation Healthcare
Rudder Reviews

Rudder

Normation
Genesis Chiropractic Software Reviews

Genesis Chiropractic Software

Genesis Chiropractic Software & Billing
GENESYS Reviews

GENESYS

Vitech Corporation
GENESIS64 Reviews

GENESIS64

Iconics