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Average Ratings 0 Ratings

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ease
features
design
support

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Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

Description

Planview Verify serves as a comprehensive solution for managing test environments, providing engineering and DevOps teams with immediate insights into configurations, dependencies, and usage throughout the continuous delivery pipeline. By implementing automated workflows and proactive scheduling, it effectively minimizes conflicts, manual delays, misconfigurations, and overall costs while enhancing governance, collaboration, and audit preparedness. This platform centralizes control over environments, enabling teams to better predict expenses, optimize resource use, streamline the provisioning and reservation of environments, and address conflicts before they disrupt testing cycles. Moreover, it guarantees consistent and accurate testing processes, significantly lowering the chances of defects making their way into production. With its robust metrics and dashboards, Planview Verify also fosters improved communication among teams, eradicates workflow bottlenecks, and upholds quality assurance by facilitating rapid code transitions and efficient management of virtualized test data. Ultimately, this solution not only enhances operational efficiency but also supports a culture of continuous improvement within organizations striving for excellence.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Genesys Cloud CX

Integrations

Genesys Cloud CX

Pricing Details

$2/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Vendor Details

Company Name

Planview

Country

United States

Website

www.planview.com/products-solutions/products/planview-verify/

Product Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

Product Features

Alternatives

Alternatives

GENESYS Reviews

GENESYS

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