Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you looking to keep track of your PBX call traffic? Do you need assistance in managing your wireless expenses or wish to enhance an old reporting application? If you are frustrated with the steep upgrade and support fees from your current CDR reporting provider, look no further. With more than two decades of expertise and countless installations under our belt, our InCharge CDR and Wireless Reporting application is the perfect solution for you. Boasting a comprehensive array of features and backed by our knowledgeable service team based in North America, we ensure that all your needs are met. Don't hesitate to reach out to us to explore upgrade options or to inquire about new system acquisitions. We're here to help you navigate your telecommunications challenges effectively.
Description
eCDR offers a comprehensive suite of reporting capabilities and the versatility required to efficiently oversee and distribute telecommunications expenses. It is user-friendly and fully adaptable to your specific needs. The CDR-Data applications are backed by a range of products that equip you with everything necessary to manage your communications and personnel expenditures without the need for additional resources. CDR-Data has built a solid reputation based on its commitment to responsiveness, coupled with a wealth of hands-on experience and expertise that sets us apart from other providers in the market. Our ongoing success hinges on prioritizing the needs of our clients every single day. Organizations that charge for communication usage typically have two primary goals: to ensure that bills are produced swiftly and to guarantee their absolute accuracy. With CDR-Data Bill-Back, we relieve you of this burden by automating numerous tasks and processes that consume your time, resulting in a transparent and precise bill for your clients. Furthermore, our dedication to innovation ensures that we continuously enhance our services to meet evolving client demands.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
eTEL Technologies
Founded
2001
Country
Canada
Website
www.eteltech.com
Vendor Details
Company Name
CDR-Data
Country
United States
Website
www.cdrdata.com/services.htm
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting