Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Engage, educate, and empower your clientele by transforming their searches into insightful, contextual dialogues that yield results. Zoovu stands as an advanced omni-channel digital commerce search platform powered by AI, designed to enhance the connection between businesses and their customers across various touchpoints. This platform facilitates genuine interactions that lead to tangible, actionable outcomes, ensuring exceptional customer experiences through flawless integration. Seamlessly incorporate conversational commerce into every aspect of the customer journey, spanning webshops, channel partners, in-store kiosks, chatbots, and even voice and visual commerce. By asking the right questions tailored to customers’ unique needs and preferences, Zoovu allows for the effortless creation and customization of dynamic conversations within the platform. Moreover, it automatically translates product attributes into specific customer desires, while simultaneously emphasizing the value of each product, thereby enriching the overall shopping experience and driving sales. This holistic approach not only meets but anticipates customer expectations, fostering loyalty and satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Magento
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Experience Platform
Yes
Adobe Marketo Engage
No
Gorgias
Yes
HubSpot Sales Hub
No
Intercom
Yes
LiveChat
Yes
Microsoft Dynamics 365
No
Integrations
Magento
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Experience Platform
No
Adobe Marketo Engage
Yes
Gorgias
No
HubSpot Sales Hub
Yes
Intercom
No
LiveChat
No
Microsoft Dynamics 365
Yes
Pricing Details
$66 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Zoovu
Founded
2006
Country
United States
Website
zoovu.com
Product Features
Product Features
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No