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features
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support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Videeo, developed by CommentSold, is an innovative live selling application designed specifically for Shopify stores. This tool simplifies the process of live selling across various platforms, including websites and popular social media sites such as Facebook and Instagram, with plans for future integration with YouTube and TikTok. Installation and setup are straightforward, allowing users to quickly prepare their live collections. One of its standout features is guest hosting, which enables remote contributors to join live sessions without the need for additional software. To enhance viewer engagement, Videeo aggregates chat feeds from multiple channels, making audience interaction more dynamic. Users can easily plan and manage their live shows through Shopify's collection system and have the flexibility to add products spontaneously by scanning them during the broadcast. Additionally, Videeo incorporates a mini-player for seamless website streaming, alerts visitors about upcoming live events, and records sessions for shoppable replays, ensuring that no opportunity for sales is missed. Ultimately, Videeo strives to deliver a holistic live selling solution that fuses streaming capabilities with effective sales and marketing tools tailored for Shopify entrepreneurs. Its versatility makes it an essential asset for any online retailer looking to enhance their customer engagement and drive sales through live interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Shopify Yes 
Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$149
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

CommentSold

Founded

2017

Country

United States

Website

videeo.live/

Product Features

Alternatives

Alternatives