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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Smartzer's interactive video solutions empower e-commerce businesses to drive sales while capturing comprehensive analytics from videos and live broadcasts. Shoppers can click on various items featured in a video to access additional details and purchase links. The innovative video tagging technology enables the rapid creation of these interactive players, making it a highly scalable option for businesses. Central to the product's design is a focus on simplicity, ensuring that the user experience remains optimal for consumers. Elevate your live streams by incorporating interactivity, giving them a competitive advantage over traditional content. This approach facilitates easy product discovery for customers, while the Instant Add to Cart feature streamlines the shopping journey without requiring viewers to exit the live stream. Transform any segment of your video into a shoppable and engaging experience with a customizable overlay, enhancing customer interaction beyond mere awareness and driving conversions. By integrating these features, brands can foster a deeper connection with their audience, leading to increased engagement and loyalty.
API Access
Has API
API Access
Has API
Integrations
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
BigCommerce
Gorgias
Intercom
LiveChat
Olark
Integrations
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce
Adobe Experience Platform
BigCommerce
Gorgias
Intercom
LiveChat
Olark
Pricing Details
$66 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Smartzer
Founded
2012
Country
United Kingdom
Website
www.smartzer.com
