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Average Ratings 0 Ratings

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features
design
support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

OrdersMCP by Cust enables companies to facilitate order placement through ChatGPT, allowing for the creation and management of a tailored MCP and ChatGPT plugin that lets customers browse products, inquire, and make purchases. Additionally, businesses have the option to incorporate a ChatGPT ordering button directly onto their websites for enhanced accessibility. The platform efficiently links pricing, product availability, and order processing, while also offering features like order confirmation, payment processing, and assistance with administrative tasks such as updating orders and preparing invoices. Moreover, the customer memory function enables meaningful follow-up interactions and simplifies the process for repeat orders. The initial setup includes a consultation to align the business workflow, determine necessary integrations, and establish access protocols, along with mutually agreed approval guidelines. Monthly subscription plans and a one-time setup charge are applicable for utilizing this service. This structured approach not only streamlines the ordering process but also enhances the overall customer experience significantly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Adobe Experience Platform Yes 
ChatGPT No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Model Context Protocol (MCP) No 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Experience Platform No 
ChatGPT Yes 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Model Context Protocol (MCP) Yes 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$49/month + setup fee
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Cust

Country

Lithuania

Website

ordersmcp.com

Product Features

Alternatives

Alternatives

No Alternatives