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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Step into the exciting realm of livestream shopping through Livby, where you can explore the hottest trends while interacting with your beloved brands and creators. Engage in conversations by asking questions, obtaining personalized style advice, and viewing a selection of exclusive clothing and accessories. Uncover fresh brands and creators that pique your interest, and effortlessly add your top picks to the cart as you enjoy the livestreams. Not only can you ask questions and connect with sellers and fellow viewers, but you also have the opportunity to apply as a brand or creator yourself. Curate a tailored product inventory and begin selling live, allowing you to directly address customer inquiries and foster a connection with your audience. With seamless Shopify integration, this platform enhances your shopping and selling experience, making it easier than ever to thrive in the world of livestream commerce. Don't forget to download the app to kickstart your journey as a brand or creator and join a vibrant community of innovators.
API Access
Has API
API Access
Has API
Integrations
Shopify
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Tidio
WooCommerce
Integrations
Shopify
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Tidio
WooCommerce
Pricing Details
$66 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Livby
Website
livby.live/
