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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Kandid is an innovative, AI-driven sales assistant that functions as your ultimate online salesperson on your direct-to-consumer website. It is implemented through a customizable 3D avatar widget that understands your product offerings, frequently asked questions, blog content, and PDF documents, allowing it to engage website visitors in genuine, consultative discussions that lead them from exploration to purchase. The assistant is capable of helping customers interpret technical specifications, compare different models, resolve compatibility issues, suggest accessories, and guide them through common usage scenarios. Brands utilizing Kandid have experienced remarkable outcomes, including an impressive average conversion rate increase of 300%, a fourfold growth in their customer base, a daily savings of five hours for each representative, a 10% improvement in return on ad spend, a 23% rise in average order value, and session durations that are 80% longer. With its foundation in high-quality, meticulously tailored sales dialogue training, Kandid integrates effortlessly with your brand identity and provides tangible revenue growth through its built-in session tracking and analytical tools, ensuring that every interaction is both meaningful and effective. This comprehensive approach not only enhances customer satisfaction but also maximizes the overall efficiency of your sales process.
API Access
Has API
API Access
Has API
Integrations
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Integrations
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Pricing Details
$66 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Kandid
Founded
2024
Country
United States
Website
kandid.ai/
