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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

mEX Online revolutionizes the management of collision repair facilities with its cutting-edge, cloud-based system. This innovative software is designed to enhance the operational efficiency of your bodyshop from the initial assessment to the final touches. By emphasizing automation and systematic organization, ImEX Online significantly reduces cycle times and increases profitability for each vehicle serviced. The platform ensures your bodyshop operates at its peak, employing intelligent scheduling to guarantee timely job arrivals, which maximizes technician productivity and eliminates idle time. It also streamlines customer interactions by incorporating built-in email and SMS communication tools, thereby minimizing the need for extensive manual administration. The advanced features extend to seamless parts procurement and invoice management, ensuring real-time job reconciliation and eliminating profit losses due to billing errors. Moreover, ImEX Online offers robust integration with leading accounting systems, including QuickBooks Desktop, QuickBooks Online, CDK, and PBS, providing a seamless link to your financial management processes.

Description

Workshop Hub is a cloud-based management solution tailored for both independent and multi-bay automotive repair facilities. This browser-based platform integrates essential features such as a booking calendar alongside an online booking tool, comprehensive customer and vehicle records, digital job cards, photo-driven estimates, invoicing, payment requests, and tracking of workshop jobs. Mechanics have the ability to clock their working hours, utilize checklists, and document parts and notes, while administrative personnel oversee reminders, customer status updates, generate reports, and manage inventory workflows. The integrated AI can respond to inquiries based on shop records, draft quotes, and identify potentially missing charges on invoices for staff consideration. The Shop and Pro+ plans offer seamless accounting integration with Xero and QuickBooks Online, while the Pro+ plan enhances functionality with video updates, a social calendar, and tools for managing supplier invoices. Additionally, an optional AI Receptionist is available to assist with phone calls and booking inquiries. This online service also provides features like Australian registration lookups and invoices that are compliant with ABN/GST requirements, making it a comprehensive tool for automotive repair shops. Overall, Workshop Hub streamlines operations, enhances efficiency, and improves customer service for repair shop owners.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

QuickBooks Online Yes 
CCC ONE Total Repair Platform Yes 
CDK Global Yes 
PBS DMS Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Enterprise Yes 
QuickBooks Online Advanced Yes 
Xero No 

Integrations

QuickBooks Online Yes 
CCC ONE Total Repair Platform No 
CDK Global No 
PBS DMS No 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
QuickBooks Enterprise No 
QuickBooks Online Advanced No 
Xero Yes 

Pricing Details

Pricing is composed of an upfront setup/training and monthly cost.
Free Trial No 
Free Version No 

Pricing Details

$59 AUD/mo + GST
Shop starts at A$59 per workshop per month plus GST. Pro+ starts at A$129 per workshop per month plus GST. Optional AI Receptionist and usage-based credits are priced separately.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ImEX Systems Inc.

Founded

1994

Country

Canada

Website

imexsystems.ca

Vendor Details

Company Name

Driven Autocare Pty Ltd

Founded

2024

Country

Australia

Website

workshophub.com.au

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control No 
Labor Rates Yes 
Maintenance Scheduling No 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Service History No 
VIN Decoder No 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Alternatives

Alternatives

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