Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Icecream Screen Recorder allows you to capture any area of your screen and save it as a screenshot. Record apps and games, videos tutorials, webinars and Skype calls. You can record screen, audio, and webcam. Record the entire screen or just the area you want to record. Record your microphone and system sound. You can add text, arrows, and shapes to your screen recording. If necessary, hide the cursor and desktop icons and disable the screensaver during screen recording. To instantly share screen recordings and screenshots via Skype, copy them to the clipboard.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Dropbox
Freshchat
Freshdesk
Google Drive
Help Scout
Intercom
Zendesk
Integrations
Dropbox
Freshchat
Freshdesk
Google Drive
Help Scout
Intercom
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Icecream Apps
Country
Germany
Website
icecreamapps.com
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Video
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading