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Average Ratings 0 Ratings
Description
Our digital magnet board allows you to locate and manage equipment with just two clicks from any device. You can effortlessly view both telematics-enabled and non-connected machines on a single, streamlined page. With the capability to filter your equipment by custom groups or perform targeted searches, finding specific resources becomes a breeze. Train your team to update equipment movements in the system as they occur in the field, ensuring your records remain current. Utilize our intuitive scheduler views to easily arrange equipment and staff, with advanced filtering options for resource groups. Identify unassigned resources to minimize rental costs and enhance utilization. Daily schedules can be automatically dispatched to your field teams, along with real-time updates when plans shift. Additionally, you can set up automated preventative maintenance schedules based on operational hours, mileage, or specific dates, giving your staff the information needed to prepare for upcoming tasks. Once a maintenance task is finished, the system seamlessly updates the schedule to reflect the changes, ensuring everything stays organized and efficient. This comprehensive approach not only streamlines operations but also maximizes productivity across the board.
Description
Providing top-notch services like programming content, live sports streaming, data backhaul, and rapid data access via satellite is essential for your operations. Current management tools hinder your ability to enhance these services, as they only display isolated performance metrics from a vast array of devices—such as modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment across the teleport and network—without pinpointing which specific devices are crucial for delivering particular services to designated customers. Additionally, the necessity of various, disconnected toolsets for different technologies complicates matters further; for instance, Monitor & Control (M&C) systems are used for RF equipment, management systems for VSAT networks, Network Management Systems (NMS) for IP equipment, and Carrier Monitoring Systems (CMS) for managing carriers. This fragmentation complicates the process of diagnosing and addressing the underlying causes of issues, ultimately impacting service reliability and customer satisfaction. Consequently, a unified approach to management tools is essential for streamlining operations and improving service delivery.
API Access
Has API
API Access
Has API
Integrations
One Step GPS
Pricing Details
$4,500 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IVO Systems
Founded
2019
Country
United States
Website
www.ivosystems.com
Vendor Details
Company Name
Kratos Defense & Security Solutions
Country
United States
Website
www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf
Product Features
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management