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Description
Establish knowledge bases and utilize self-service tools to assist your users during challenging moments, or opt for live chat and email communication to enhance support. With IOdesk, you can alleviate your team's support burden while simultaneously improving user satisfaction. This platform equips you with all the necessary tools to engage and assist your clients effectively. Thanks to our self-service chat feature, contact forms, and email options, your customers will no longer face delays waiting for a representative to provide assistance. While many ticket systems on the market tend to be either overly complicated or prohibitively priced, IOdesk stands out by being user-friendly and quick to implement—allowing you to get started in mere minutes! Selecting a suitable package has never been easier; simply choose one that matches your company's size without the hassle of confusing pricing models or features hidden behind additional costs. Experience the seamless integration of support services that IOdesk offers, making customer interactions smoother than ever before.
Description
With a personal touch, deliver flawless sales demos, onboarding, training sessions, and more at scale. Are you tired of repeating the same webinars over and over again? We will do them for your convenience so that you don't have too. eWebinar, an automated webinar platform, combines prerecorded video and real-time interactions with live chat to create a delightfully engaging experience. Leads can self-certify with interactive self service demos. Then, connect when they are ready. You can deliver personalized onboarding at scale, and answer every question 1on1 via live chat. Training that is available when your customers need it will increase engagement and adoption. Upload any video, webinar or presentation to eWebinar, and set a recurring schedule. Then, go live. Register now to instantly view your webinar. No waiting for days or weeks. Each attendee will enjoy a personal, engaging experience with live chat and engagements.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Adobe Marketo Engage
Axis LMS
BombBomb
Constant Contact
Descript
HubSpot CRM
HubSpot Customer Platform
Kajabi
Keap
Integrations
ActiveCampaign
Adobe Marketo Engage
Axis LMS
BombBomb
Constant Contact
Descript
HubSpot CRM
HubSpot Customer Platform
Kajabi
Keap
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Xenolith
Founded
2018
Country
Sweden
Website
www.iodesk.net
Vendor Details
Company Name
eWebinar
Founded
2019
Country
United States
Website
ewebinar.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Webinar
Alerts/Notifications
Customizable Branding
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion
