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Description
Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.
Description
RIOO serves as an all-in-one property management platform designed for teams overseeing a variety of portfolios, including residential, commercial, and mixed-use properties. By consolidating leasing, maintenance, and billing into a single system, it eliminates the need for multiple tools, providing property teams with a seamless operational cycle and a specialized tenant app that streamlines requests, updates, and payment processes outside of email.
With RIOO, users can efficiently manage tenants and leases, handle renewals, and coordinate move-ins and move-outs; they can also create, assign, and monitor maintenance work orders from start to finish. The platform automates invoicing for rent and ensures accurate collection tracking, while allowing users to schedule and document inspections for move-in, move-out, and routine checks. Additionally, it organizes essential documents such as leases, contracts, and compliance materials, and provides real-time reporting through dashboards that cover every building, floor, and unit. The tenant app fosters direct communication, enabling tenants to submit requests and remain engaged with property management.
Supporting over 180,000 units and processing more than $160 million in rent, RIOO operates across various countries including the US, Canada, UAE, Singapore, and Australia, demonstrating its capability to cater to diverse property management needs on a global scale.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
NetSuite
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Impak Solutions
Founded
2000
Country
United States
Website
www.impaksolutions.com
Vendor Details
Company Name
RIOO
Founded
2024
Country
United States
Website
riooapp.com
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management