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features
design
support

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Write a Review

Description

IFS is a leading provider of Industrial AI software and enterprise solutions for businesses that make, maintain, and power our planet. Our technology allows businesses that manufacture goods, manage complex assets, or manage service-focused operations, to unlock the transformative powers of Industrial AI™. This will enhance productivity, efficiency, sustainability, and efficiency. Industrial AI is IFS.ai IFS Cloud is an AI-powered platform that is fully customizable and can be adapted to the specific needs and business evolution of our customers. It covers Enterprise Resource Planning (ERP), Enterprise Asset Management, Supply Chain Management, Information Technology Service Management and Field Service Management. IFS technology uses AI, machine-learning, real-time data, and analytics to empower customers to make informed strategic decision and excel at their Moment of Service™.

Description

Riff is an enterprise AI agent platform that helps industrial organizations automate complex operational workflows across existing business systems. The software provides autonomous agents for order management, procurement, logistics, production planning, and aftermarket operations. These agents can process customer orders, follow up with suppliers, manage purchasing activities, investigate exceptions, and update records directly within connected ERP platforms. Riff maintains a shared operational context containing business entities, relationships, procedures, and historical interactions to support consistent agent decisions. Its integrations connect with systems such as Microsoft Dynamics 365, SAP, Infor, IFS, Monitor, Jeeves, and Epicor through supported APIs. The platform provides collaborative interfaces where employees and AI agents can review the same operational records, exchange information, and coordinate decisions. A natural language application builder enables users to create custom dashboards, operational workspaces, and specialized AI agents without developing every component manually. Security and governance capabilities include role-based permissions, single sign-on, human approval requirements, activity logging, and controlled deployment processes. Riff also supports communication through email, Microsoft Teams, Slack, phone, and business portals to coordinate workflows involving employees, customers, and suppliers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ALMobile Yes 
CAQ.Net Yes 
ClickLearn Yes 
Cohere No 
DeepStream Yes 
ElevenLabs No 
Firebase No 
GPT-4 No 
Groq No 
IFS Cloud Yes 
IFS Customer Engagement Yes 
IFS Field Service Management Yes 
Kavida.ai Yes 
Llama 3 No 
Python No 
React No 
Stripe No 
Traild Yes 
Vergo Yes 
b2wise Yes 

Integrations

ALMobile No 
CAQ.Net No 
ClickLearn No 
Cohere Yes 
DeepStream No 
ElevenLabs Yes 
Firebase Yes 
GPT-4 Yes 
Groq Yes 
IFS Cloud No 
IFS Customer Engagement No 
IFS Field Service Management No 
Kavida.ai No 
Llama 3 Yes 
Python Yes 
React Yes 
Stripe Yes 
Traild No 
Vergo No 
b2wise No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IFS

Founded

1983

Country

Sweden

Website

www.ifs.com

Vendor Details

Company Name

Riff.ai

Founded

2021

Country

Norway

Website

riff.ai/

Product Features

EAM

CMMS No 
Energy Management No 
Equipment Management No 
Facility Management No 
IT Asset Management No 
Inventory Management No 
Maintenance Management No 
Parts Management No 
Preventive Maintenance Scheduling No 
Software License Management No 
Warranty Management No 
Work Order Management No 

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

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