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ease
features
design
support

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Description

The ICE Engine e-Government platform offers citizens a unified national identity, allowing a comprehensive view of their dynamic interactions with the government. RLB Systems specializes in developing, implementing, and managing technology-driven solutions for governmental needs. Our goal is to support governments in improving the experience of service delivery for their citizens. By enhancing this experience, we believe it fosters increased revenue and boosts compliance rates. As citizens enjoy greater disposable income, governments can further refine their service offerings, ultimately winning the trust and support of the populace. We are committed to a philosophy of continuous improvement, striving for excellence in both technical and service delivery while embracing innovative thinking. Our approach involves constantly adapting our solutions to meet the ever-evolving demands of society, ensuring that we remain relevant and effective in our mission.

Description

Innovative tools designed specifically to transform government agencies are represented by Munission, embodying principles of unity, teamwork, integration, and intention. Modern municipalities, as well as public safety and social service sectors, face intricate challenges that require effective solutions. Citizens now expect higher levels of service and self-service, alongside a demand for greater transparency and accessibility. Public safety personnel are confronted with complex situations, including pandemic management, protests, crowd control, and the need to de-escalate crises. When events lead to violence, fire, or endanger the lives of individuals, swift collaboration across departments becomes essential. Furthermore, social service organizations are increasingly adopting advanced technologies to enhance case management and connect individuals with appropriate programs and services. These entities are capitalizing on new federal funding and grants to facilitate their adoption of platforms like Munission SSP, thereby expediting their initiatives and improving outcomes for the communities they serve. As they embrace these advancements, the potential for enhanced effectiveness and responsiveness in public service continues to grow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Advanced Public Safety Software (APS)
JailTracker
Microsoft Excel
NEXGEN

Integrations

Advanced Public Safety Software (APS)
JailTracker
Microsoft Excel
NEXGEN

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RLB Systems

Founded

2011

Country

South Africa

Website

rlbsystems.com/solutions/

Vendor Details

Company Name

Munission

Country

United States

Website

www.munission.co

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Product Features

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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