Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IBM® Rational® Synergy is an effective software configuration management (SCM) solution designed to unite global and distributed development teams on a single platform. This task-oriented tool enhances the efficiency and collaboration of software and systems development teams, enabling them to work more swiftly and effortlessly. By addressing the complexities of worldwide collaboration, IBM Rational Synergy improves the productivity of software delivery teams. It ensures that software modifications and tasks are updated in real-time, allowing scattered teams to work together seamlessly within a global framework. Furthermore, its high-performance WAN access enables remote teams to perform operations at speeds comparable to local area networks, minimizing the challenges associated with multiple servers. A centralized SCM repository is utilized to manage all development-related artifacts, including source code and documentation, streamlining the development process. Ultimately, this solution not only fosters enhanced teamwork but also contributes to the overall success of software projects by providing a structured and efficient development environment.
Description
InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Genesys Cloud CX
No
IBM Rational Quality Manager
Yes
Rally Software
Yes
Integrations
Genesys Cloud CX
Yes
IBM Rational Quality Manager
No
Rally Software
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/rational-synergy
Vendor Details
Company Name
InProd Solutions Pty Ltd
Country
Australia
Website
www.inprod.io
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
Configuration Management
Access Control / Permissions
Yes
Application Deployment
Yes
Automated Provisioning
Yes
Infrastructure Automation
Yes
Node Management
Yes
Orchestration
Yes
Reporting Analytics / Visualization
Yes
Task Management
Yes
Requirements Management
Automated Functional Sizing
No
Automated Requirements QA
No
Automated Test Generation
No
Automated Use Case Modeling
No
Change Management
Yes
Collaboration
No
History Tracking
No
Prioritization
No
Reporting
Yes
Status Reporting
No
Status Tracking
Yes
Summary Reports
No
Task Management
Yes
To-Do List
No
Traceability
No
User Defined Attributes
No
Software Configuration Management (SCM)
Automated Cleanup
No
Branch Merging
No
Code Review
No
Concurrency Management
No
Defect Tracking
No
Flexible Branching
No
Rapid Hotfix
No
Rapid Rebuilds
No
Regulatory Compliance
No
Version Control / Management
No
Workflow / Process Automation
No
Product Features
Software Configuration Management (SCM)
Automated Cleanup
No
Branch Merging
No
Code Review
No
Concurrency Management
No
Defect Tracking
No
Flexible Branching
No
Rapid Hotfix
No
Rapid Rebuilds
No
Regulatory Compliance
No
Version Control / Management
No
Workflow / Process Automation
No