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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

IBM® Rational® Synergy is an effective software configuration management (SCM) solution designed to unite global and distributed development teams on a single platform. This task-oriented tool enhances the efficiency and collaboration of software and systems development teams, enabling them to work more swiftly and effortlessly. By addressing the complexities of worldwide collaboration, IBM Rational Synergy improves the productivity of software delivery teams. It ensures that software modifications and tasks are updated in real-time, allowing scattered teams to work together seamlessly within a global framework. Furthermore, its high-performance WAN access enables remote teams to perform operations at speeds comparable to local area networks, minimizing the challenges associated with multiple servers. A centralized SCM repository is utilized to manage all development-related artifacts, including source code and documentation, streamlining the development process. Ultimately, this solution not only fosters enhanced teamwork but also contributes to the overall success of software projects by providing a structured and efficient development environment.

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Genesys Cloud CX No 
IBM Rational Quality Manager Yes 
Rally Software Yes 

Integrations

Genesys Cloud CX Yes 
IBM Rational Quality Manager No 
Rally Software No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/rational-synergy

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Configuration Management

Access Control / Permissions Yes 
Application Deployment Yes 
Automated Provisioning Yes 
Infrastructure Automation Yes 
Node Management Yes 
Orchestration Yes 
Reporting Analytics / Visualization Yes 
Task Management Yes 

Requirements Management

Automated Functional Sizing No 
Automated Requirements QA No 
Automated Test Generation No 
Automated Use Case Modeling No 
Change Management Yes 
Collaboration No 
History Tracking No 
Prioritization No 
Reporting Yes 
Status Reporting No 
Status Tracking Yes 
Summary Reports No 
Task Management Yes 
To-Do List No 
Traceability No 
User Defined Attributes No 

Software Configuration Management (SCM)

Automated Cleanup No 
Branch Merging No 
Code Review No 
Concurrency Management No 
Defect Tracking No 
Flexible Branching No 
Rapid Hotfix No 
Rapid Rebuilds No 
Regulatory Compliance No 
Version Control / Management No 
Workflow / Process Automation No 

Product Features

Software Configuration Management (SCM)

Automated Cleanup No 
Branch Merging No 
Code Review No 
Concurrency Management No 
Defect Tracking No 
Flexible Branching No 
Rapid Hotfix No 
Rapid Rebuilds No 
Regulatory Compliance No 
Version Control / Management No 
Workflow / Process Automation No 

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