Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A flexible application development and production system for database workflows enhances transparency and management of the software development lifecycle. IBM® Rational® ClearQuest® serves as change management software designed to boost developer efficiency while aligning with the various methodologies, processes, and tools that best suit the project's requirements and the team's dynamics. This platform equips users with the necessary tools and processes to effectively manage changes, addressing the varied demands of developers. Additionally, IBM has introduced a bundled offering within a new consumption model, which transforms the deployment and usage of DevOps software. This fresh approach streamlines the planning necessary for integrating and expanding the essential IBM DevOps products. With features that enable near real-time collaboration among team members, the software supports customizable process automation and compliance to enhance communication, reporting, and insights, ultimately fostering a more productive working environment. Such advancements are crucial for teams striving for efficiency in a rapidly evolving technological landscape.
Description
Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.
API Access
Has API
API Access
Has API
Integrations
Gathr.ai
Genesys Cloud CX
OpsHub
Planview Hub
Pointel DCCM
ThreadFix
eQube®-DaaS
Integrations
Gathr.ai
Genesys Cloud CX
OpsHub
Planview Hub
Pointel DCCM
ThreadFix
eQube®-DaaS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/rational-clearquest
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com/solutions/cms/
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping