Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The IB Trader Workstation (TWS), crafted by market makers, enables traders, investors, and institutions to execute trades in stocks, options, futures, currencies, bonds, and funds across more than 150 global markets from a cohesive platform. TWS Mosaic enhances user experience with its intuitive design, allowing users to swiftly access a wide range of trading, order management, charting, watchlist, and portfolio functionalities all within a single customizable interface. Users can enjoy direct connectivity to TWS trading and order features, live quoting, as well as technical research and analytical tools, all displayed conveniently in one window. The Portfolio window provides a quick overview of account summaries and position details, while the Order Entry window allows for immediate formulation and transmission of orders, and the Order Monitor enables users to track, modify live orders, and review completed or cancelled transactions. Additionally, Classic TWS caters to traders requiring more sophisticated tools, offering rapid order entry directly beneath the Market Data row for seamless trading experiences. This dual approach through Mosaic and Classic TWS ensures that traders of all levels can find the tools they need to successfully navigate the markets.
Description
Mosaic facilitates digital interactions through various channels, whether managed by our specialists or utilized independently. Implement once and access everywhere. With Mosaic, your customers can seamlessly automate their conversations with your brand using advanced virtual assistants. Our enterprise-level performance is grounded in deep industry knowledge, catering to businesses of all sizes and sectors. Whether for inbound or outbound communication via voice, text, social media, or email, the cloud-based technology ensures rapid and straightforward activation, allowing you to get started swiftly. Mosaic crafts tailored and effortless experiences for your clients when they reach out to you, akin to having your most proficient employee engaged in every conversation to address inquiries and support transactions. We offer lifecycle managed services through a collaborative and practical method to ensure the effective delivery of Mosaic. Our dedicated Intrado Success Coaches play a crucial role in maintaining and updating the software with the latest controls and capabilities, while also incorporating the best practices in the market to enhance performance and user satisfaction. This comprehensive support further solidifies Mosaic's commitment to excellence in customer engagement.
API Access
Has API
API Access
Has API
Integrations
Chartlog
Cisco ACI
Eckoh
HoneyHive
Interactive Brokers
Microsoft 365
UltraDNS
Zorro
Integrations
Chartlog
Cisco ACI
Eckoh
HoneyHive
Interactive Brokers
Microsoft 365
UltraDNS
Zorro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactive Brokers
Founded
1978
Country
United States
Website
www.interactivebrokers.com/en/trading/tws.php
Vendor Details
Company Name
Intrado
Country
United States
Website
www.intrado.com/en/enterprise-collaboration/customer-experience-services
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management