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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The IB Trader Workstation (TWS), crafted by market makers, enables traders, investors, and institutions to execute trades in stocks, options, futures, currencies, bonds, and funds across more than 150 global markets from a cohesive platform. TWS Mosaic enhances user experience with its intuitive design, allowing users to swiftly access a wide range of trading, order management, charting, watchlist, and portfolio functionalities all within a single customizable interface. Users can enjoy direct connectivity to TWS trading and order features, live quoting, as well as technical research and analytical tools, all displayed conveniently in one window. The Portfolio window provides a quick overview of account summaries and position details, while the Order Entry window allows for immediate formulation and transmission of orders, and the Order Monitor enables users to track, modify live orders, and review completed or cancelled transactions. Additionally, Classic TWS caters to traders requiring more sophisticated tools, offering rapid order entry directly beneath the Market Data row for seamless trading experiences. This dual approach through Mosaic and Classic TWS ensures that traders of all levels can find the tools they need to successfully navigate the markets.

Description

Mosaic facilitates digital interactions through various channels, whether managed by our specialists or utilized independently. Implement once and access everywhere. With Mosaic, your customers can seamlessly automate their conversations with your brand using advanced virtual assistants. Our enterprise-level performance is grounded in deep industry knowledge, catering to businesses of all sizes and sectors. Whether for inbound or outbound communication via voice, text, social media, or email, the cloud-based technology ensures rapid and straightforward activation, allowing you to get started swiftly. Mosaic crafts tailored and effortless experiences for your clients when they reach out to you, akin to having your most proficient employee engaged in every conversation to address inquiries and support transactions. We offer lifecycle managed services through a collaborative and practical method to ensure the effective delivery of Mosaic. Our dedicated Intrado Success Coaches play a crucial role in maintaining and updating the software with the latest controls and capabilities, while also incorporating the best practices in the market to enhance performance and user satisfaction. This comprehensive support further solidifies Mosaic's commitment to excellence in customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chartlog Yes 
Cisco ACI No 
Eckoh No 
HoneyHive No 
Interactive Brokers Yes 
Microsoft 365 No 
UltraDNS No 
Zorro Yes 

Integrations

Chartlog No 
Cisco ACI Yes 
Eckoh Yes 
HoneyHive Yes 
Interactive Brokers No 
Microsoft 365 Yes 
UltraDNS Yes 
Zorro No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Interactive Brokers

Founded

1978

Country

United States

Website

www.interactivebrokers.com/en/trading/tws.php

Vendor Details

Company Name

Intrado

Country

United States

Website

www.intrado.com/en/enterprise-collaboration/customer-experience-services

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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Original Image
Collections MOSAiC Reviews

Collections MOSAiC

Information Services & Technology