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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The IB Trader Workstation (TWS), crafted by market makers, enables traders, investors, and institutions to execute trades in stocks, options, futures, currencies, bonds, and funds across more than 150 global markets from a cohesive platform. TWS Mosaic enhances user experience with its intuitive design, allowing users to swiftly access a wide range of trading, order management, charting, watchlist, and portfolio functionalities all within a single customizable interface. Users can enjoy direct connectivity to TWS trading and order features, live quoting, as well as technical research and analytical tools, all displayed conveniently in one window. The Portfolio window provides a quick overview of account summaries and position details, while the Order Entry window allows for immediate formulation and transmission of orders, and the Order Monitor enables users to track, modify live orders, and review completed or cancelled transactions. Additionally, Classic TWS caters to traders requiring more sophisticated tools, offering rapid order entry directly beneath the Market Data row for seamless trading experiences. This dual approach through Mosaic and Classic TWS ensures that traders of all levels can find the tools they need to successfully navigate the markets.

Description

Mosaic facilitates digital interactions through various channels, whether managed by our specialists or utilized independently. Implement once and access everywhere. With Mosaic, your customers can seamlessly automate their conversations with your brand using advanced virtual assistants. Our enterprise-level performance is grounded in deep industry knowledge, catering to businesses of all sizes and sectors. Whether for inbound or outbound communication via voice, text, social media, or email, the cloud-based technology ensures rapid and straightforward activation, allowing you to get started swiftly. Mosaic crafts tailored and effortless experiences for your clients when they reach out to you, akin to having your most proficient employee engaged in every conversation to address inquiries and support transactions. We offer lifecycle managed services through a collaborative and practical method to ensure the effective delivery of Mosaic. Our dedicated Intrado Success Coaches play a crucial role in maintaining and updating the software with the latest controls and capabilities, while also incorporating the best practices in the market to enhance performance and user satisfaction. This comprehensive support further solidifies Mosaic's commitment to excellence in customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Chartlog
Cisco ACI
Eckoh
HoneyHive
Interactive Brokers
Microsoft 365
UltraDNS
Zorro

Integrations

Chartlog
Cisco ACI
Eckoh
HoneyHive
Interactive Brokers
Microsoft 365
UltraDNS
Zorro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactive Brokers

Founded

1978

Country

United States

Website

www.interactivebrokers.com/en/trading/tws.php

Vendor Details

Company Name

Intrado

Country

United States

Website

www.intrado.com/en/enterprise-collaboration/customer-experience-services

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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Original Image
Collections MOSAiC Reviews

Collections MOSAiC

Information Services & Technology