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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency. With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office. Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.

Description

Avanta is a B2B commerce platform that prioritizes ERP integration for manufacturers, industrial firms, and wholesalers. This innovative platform is tailored to address intricate B2B workflows, seamlessly linking digital sales, service, and after-sales operations directly to the ERP system. Differentiating itself from standard e-commerce platforms, avanta comes equipped with a robust suite of B2B functionalities right from the start, enabling businesses to enhance critical sales and customer support processes without the need for extensive customization. Furthermore, it is an open-source solution that can be implemented as SaaS, in the cloud, or on-premises. Primarily catering to mid-market and enterprise-level companies, avanta is especially beneficial in sectors like mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging. The platform boasts a wide array of features, including B2B online shops, customer and service portals, PunchOut integrations (OCI / cXML), spare parts solutions, mobile applications, IoT automation, as well as integrated AI capabilities and bots, making it a comprehensive choice for businesses aiming to streamline their operations. Overall, avanta provides a holistic approach to B2B commerce, enabling companies to thrive in an increasingly digital marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
OAuth
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

Integrations

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
OAuth
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€990/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Components Engine

Founded

2008

Country

Italy

Website

www.iaftersales.com

Vendor Details

Company Name

ECOPLAN E-Commerce GmbH

Founded

1993

Country

Germany

Website

www.ecoplan.com

Product Features

Product Features

Alternatives

Alternatives

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