Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency. With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office. Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.

Description

Enterprise Asset Management (EAM) encompasses the various software, systems, and services that an organization employs to effectively manage and enhance its physical, technological, and human resources across diverse business units and geographical areas. By implementing a structured approach to asset planning, operations, maintenance, and performance—including initiatives aimed at environmental sustainability—organizations can significantly boost productivity. Utilizing the STAR Asset Management software (EAM), users can efficiently oversee information related to vessels, onboard equipment, spare parts, and additional assets. The data regarding asset management is available in multiple levels of detail, complemented by key performance indicators (KPIs) and trend reports accessible through the STAR Analytics dashboards, thereby facilitating informed decision-making. This comprehensive approach ensures that organizations can respond dynamically to changing conditions and optimize resource allocation effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OAuth

Integrations

OAuth

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Components Engine

Founded

2008

Country

Italy

Website

www.iaftersales.com

Vendor Details

Company Name

Star Information Systems

Country

Norway

Website

www.sismarine.com

Product Features

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Alternatives

Alternatives

Zed-Assets Reviews

Zed-Assets

Zed-Axis