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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hydra OMS is a versatile open-source platform designed for the efficient management of service and job orders as well as business workflows. Utilizing a robust BPM engine, Hydra OMS effectively handles all operational tasks, ensuring that issues such as lost, overdue, or inaccurate orders are a thing of the past. Users can effortlessly adjust any business process in real-time, with immediate implementation for all subsequent orders. The platform features a user-friendly visual editor that adheres to the ISO-standardized BPMN 2.0, allowing for the tailored design of business processes. You can establish SLA escalation alerts, create branches and set conditions to optimize your workflow, in addition to integrating with other software through an API. One of the standout features of Hydra is its customizable Process Execution Wizard, which simplifies the workload for employees who no longer need to memorize complex process diagrams. Instead, they can initiate the wizard, enter the required information (with helpful context-specific suggestions), and simply click 'Next' to proceed. While the Execution Wizard is already integrated with our Hydra billing system and offers a standalone web application, its primary purpose is to enhance your preferred software with powerful BPM capabilities, making your workflow even more efficient and user-friendly. This innovative approach not only streamlines processes but also empowers teams to focus on their core responsibilities without being bogged down by procedural complexities.

Description

Liberate your team from the burdens of managing security and infrastructure, allowing you to concentrate on creating applications that optimize processes using your line of business (LOB) data. You can craft any application simply by adjusting three key components: input (including the process), output, and navigation, eliminating the need for compilation—just configure and execute! Each solution you design transforms into a reusable template that can easily be modified or adapted for different tasks. Since these applications are driven by configurations, it becomes quicker and simpler to adjust and expand your solutions to accommodate the evolving demands of your business. Integrate your solutions seamlessly within Teams as tabs and utilize notifications as posts to enhance accessibility and responsiveness. For years, Webparts360 has been instrumental in integrating back-end data into SharePoint, facilitating automation of processes among employees, customers, and partners. By harnessing our expertise and solutions, you can gain a competitive advantage in your digital transformation journey on the platform you are already investing in, setting you on the path to success. Embrace this opportunity to innovate and enhance efficiency within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hydra Billing
Microsoft 365

Integrations

Hydra Billing
Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Latera

Founded

2007

Website

hydra-oms.com/

Vendor Details

Company Name

CRN Solutions

Founded

2000

Website

www.webparts360.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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