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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hydra OMS is a versatile open-source platform designed for the efficient management of service and job orders as well as business workflows. Utilizing a robust BPM engine, Hydra OMS effectively handles all operational tasks, ensuring that issues such as lost, overdue, or inaccurate orders are a thing of the past. Users can effortlessly adjust any business process in real-time, with immediate implementation for all subsequent orders. The platform features a user-friendly visual editor that adheres to the ISO-standardized BPMN 2.0, allowing for the tailored design of business processes. You can establish SLA escalation alerts, create branches and set conditions to optimize your workflow, in addition to integrating with other software through an API. One of the standout features of Hydra is its customizable Process Execution Wizard, which simplifies the workload for employees who no longer need to memorize complex process diagrams. Instead, they can initiate the wizard, enter the required information (with helpful context-specific suggestions), and simply click 'Next' to proceed. While the Execution Wizard is already integrated with our Hydra billing system and offers a standalone web application, its primary purpose is to enhance your preferred software with powerful BPM capabilities, making your workflow even more efficient and user-friendly. This innovative approach not only streamlines processes but also empowers teams to focus on their core responsibilities without being bogged down by procedural complexities.

Description

Starting is both fast and straightforward. We will assist you throughout the entire setup journey, ensuring that you can begin accepting orders swiftly. Supply Wizards is capable of integrating with your VMS and accounting software for streamlined order management. Our team is available to support both you and your customers whenever necessary. Each customer has unique needs that require different management strategies. Whether it’s showcasing specific products or allowing sales of items individually or by the case, Supply Wizards offers the adaptability required to handle even the most intricate client situations effectively. Given that your customers often lead busy lives, they may not have the time to assemble a full order each month. With just a few clicks, they can easily repeat a prior order, which not only saves time but also presents a significant chance to boost sales. This convenience enhances overall usability, as customers who can effortlessly locate the items they desire are more inclined to complete their purchases. In addition, this feature helps build customer loyalty, as it simplifies their shopping experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cantaloupe Seed No 
Hydra Billing Yes 
QuickBooks Online No 
VendMAX No 

Integrations

Cantaloupe Seed Yes 
Hydra Billing No 
QuickBooks Online Yes 
VendMAX Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Latera

Founded

2007

Website

hydra-oms.com/

Vendor Details

Company Name

Supply Wizards

Website

supplywizards.com/online-ordering/

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock Yes 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

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