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Description

Humming Agent creates tailored AI workforces featuring personalized AI employees and workflows that streamline business operations, ensuring continuous functionality around the clock. By integrating AI personnel trained specifically on your unique data and voice, along with bespoke software for various tasks like CRM management, proposal generation, invoicing, reporting, document handling, lead qualification, and follow-up meetings, it provides a comprehensive solution. This all-in-one system is designed to eliminate the need for manual data entry, minimize the use of disparate tools, and automate monotonous tasks. Additionally, Humming Agent enhances customer support through AI that efficiently manages calls and chat interactions, delivers immediate answers, and directs intricate issues to appropriate teams. The platform also develops private AI chat solutions that leverage internal data and custom knowledge repositories, fostering team collaboration and creating enterprise-level AI solutions, including sales engineering agents and AI applications seamlessly integrated into existing workflows. By leveraging these capabilities, Humming Agent significantly boosts organizational efficiency and productivity.

Description

Most platforms close tickets. Text closes sales. It’s an AI customer service platform - AI agent, live chat, help desk, and reporting in one place. Automate support, capture leads, and generate revenue from conversations that most platforms just close. Your support team talks to more buyers in a week than most sales teams see in a month. Most businesses call that a cost center. We call it an opportunity. • AI agent — resolves FAQs, returns, and order status end to end, so your team handles only what needs a human • Live chat — triggers proactive conversations based on visitor behavior, so browsers convert before they leave • Help desk — routes every conversation to the right agent with full context, so nothing gets lost • Copilot — works alongside agents, suggesting replies and surfacing customer history, so every response is accurate and fast • Lead capture — qualifies visitors after hours, so every follow-up starts with context, not a cold opener • Workflows — connects Text to your tools so routing, tagging, and notifications run automatically • Product recommendations — surfaced in chat from catalog data, so every support conversation is a sales opportunity • Intent-based routing — scores and routes conversations automatically, so high-value chats reach the right person instantly All channels in one inbox. AI tone and behavior are fully configurable. Real-time supervision, human takeover at any point. A support operation that runs 24/7, qualifies every lead, recovers abandoned carts, and generates measurable revenue. Quick and easy setup. No engineers required. • 35,000+ companies - PayPal, IKEA, Mercedes-Benz. • 14-day free trial, no credit card required.