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Average Ratings 0 Ratings

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ease
features
design
support

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Description

HumanLayer provides an API and SDK that allows AI agents to engage with humans for feedback, input, and approvals. It ensures that critical function calls are monitored by human oversight through approval workflows that operate across platforms like Slack and email. By seamlessly integrating with your favorite Large Language Model (LLM) and various frameworks, HumanLayer equips AI agents with secure access to external information. The platform is compatible with numerous frameworks and LLMs, such as LangChain, CrewAI, ControlFlow, LlamaIndex, Haystack, OpenAI, Claude, Llama3.1, Mistral, Gemini, and Cohere. Key features include structured approval workflows, integration of human input as a tool, and tailored responses that can escalate as needed. It enables the pre-filling of response prompts for more fluid interactions between humans and agents. Additionally, users can direct requests to specific individuals or teams and manage which users have the authority to approve or reply to LLM inquiries. By allowing the flow of control to shift from human-initiated to agent-initiated, HumanLayer enhances the versatility of AI interactions. Furthermore, the platform allows for the incorporation of multiple human communication channels into your agent's toolkit, thereby expanding the range of user engagement options.

Description

Sidd, the AI agent developed by Laivly, is tailored to effortlessly blend into contact center workflows, automating tasks, providing real-time assistance to agents, and reducing obstacles for both customers and staff. By improving operational efficiency, accuracy, and overall customer satisfaction, Sidd eliminates the complications often associated with extensive replatforming. This innovative solution uniquely merges technology with contact center operations, easily integrating with existing systems without the need for APIs or coding expertise. Sidd is versatile, functioning across multiple communication channels such as voice, email, chat, SMS, and social media. It offers capabilities like real-time transcription, call summaries, and guidance based on specific topics during conversations, while also capturing valuable insights regarding agent and customer interactions. Furthermore, Sidd is equipped to manage end-to-end interactions independently, yet remains capable of collaborating with human agents whenever necessary, ensuring a fluid customer experience. This level of integration and support not only enhances operational workflows but also empowers agents to focus on delivering exceptional service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Claude
Codestral Mamba
Discord
Gemini
Gemini 1.5 Pro
Gemini 2.0
Gemini Advanced
Gemini Nano
Haystack
Le Chat
Llama 3.1
Mathstral
Microsoft Teams
Mistral 7B
Mistral AI
Mistral Large
Mistral NeMo
Mixtral 8x22B
Mixtral 8x7B
Pixtral Large

Integrations

Claude
Codestral Mamba
Discord
Gemini
Gemini 1.5 Pro
Gemini 2.0
Gemini Advanced
Gemini Nano
Haystack
Le Chat
Llama 3.1
Mathstral
Microsoft Teams
Mistral 7B
Mistral AI
Mistral Large
Mistral NeMo
Mixtral 8x22B
Mixtral 8x7B
Pixtral Large

Pricing Details

$500 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HumanLayer

Country

United States

Website

www.humanlayer.dev/

Vendor Details

Company Name

Laivly

Founded

2021

Country

Canada

Website

laivly.com

Product Features

Product Features

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