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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Description

An IT communication assistant workspace offers a variety of tools that IT professionals can access instantly. For every IT-related scenario, there is an interactive message template designed to provide guidance; users simply need to select a format and populate it with relevant details, creating a clear and professional IT message ready for distribution. This ensures consistency across communications. Additionally, a user-friendly IT newsletter builder is at your fingertips, allowing you to frequently showcase updates on behalf of your IT team by selecting which sections to include and filling in the details, ultimately producing an engaging PDF newsletter for stakeholders. Furthermore, an IT jargon translation engine is available, enabling the quick simplification of complex technical concepts into everyday language, making it accessible for those without a technical background. Lastly, there is a manual creator designed for addressing temporary issues, providing IT professionals with practical solutions to immediate problems. This comprehensive suite of tools enhances the efficiency and effectiveness of IT communication.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Cloudflare Yes 
ConnectWise PSA Yes 
CrewHu Yes 
DaemonLayer Yes 
HaloPSA Yes 
Liongard Yes 
Lucidchart Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Neo Agent Yes 
Passly Yes 
Pulseway Yes 
Rewst Yes 
ScalePad Lifecycle Insights Yes 
ScalePad Lifecycle Manager Yes 
Slack Yes 
Syncro Yes 
Wasabi Yes 
Zapier Yes 

Integrations

Autotask PSA No 
Cloudflare No 
ConnectWise PSA No 
CrewHu No 
DaemonLayer No 
HaloPSA No 
Liongard No 
Lucidchart No 
Microsoft 365 No 
Microsoft Teams No 
Neo Agent No 
Passly No 
Pulseway No 
Rewst No 
ScalePad Lifecycle Insights No 
ScalePad Lifecycle Manager No 
Slack No 
Syncro No 
Wasabi No 
Zapier No 

Pricing Details

$30 per user per month
$27 per user per year
Free Trial Yes 
Free Version No 

Pricing Details

€95 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hudu

Founded

2018

Country

United States

Website

www.hudu.com

Vendor Details

Company Name

IT Communication Assistant portal

Country

United States

Website

howtocommunicate.tech/it-communication-assistant/

Product Features

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal No 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation Yes 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks No 
reStructured Text Support No 

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