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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your HVAC and plumbing operations to enhance efficiency, increase profits, and alleviate stress. With features like appointment and dispatch tracking, you can manage your schedule seamlessly. Enjoy the convenience of one-click invoicing and enable online payments that go directly to your bank account. Maintain and access comprehensive customer records effortlessly. Utilize a user-friendly central scheduling and dispatch board that is accessible to your entire team. Collaborate effectively with work order management—upload photos, schedule appointments, and add notes for easy access by all team members. Keep your customer and contact information organized, including tracking their history and the effectiveness of your marketing campaigns. Generate invoices and quotes while on the go, allowing for quick texting and emailing to customers, who can pay online with just a click, ensuring funds are directly deposited into your account. Additionally, integrate with QuickBooks to automate the tracking of invoices and payments, simplifying your accounting process even further. This comprehensive system not only streamlines operations but also empowers your business to thrive in a competitive market.

Description

Overseeing and tracking services can be quite challenging, but Business Central offers a variety of tools to assist with this task. These tools cater to the needs of repair shops and field service operations, functioning effectively in diverse business contexts such as intricate customer service distribution networks, industrial service settings that utilize bills of materials, and high-volume dispatch of service technicians who require spare parts management. The enhancements made by iCepts Technology to the Field Service Management mobile dashboard for Business Central significantly improve the service experience for personnel working remotely. Additionally, Business Central equips you with features that enable you to provide services in accordance with the contracts you’ve established and the service orders you are committed to fulfilling. The Dispatch Board is a valuable resource for your service technicians or dispatchers, as it simplifies the process of locating outstanding service orders. With a quick glance at the Dispatch Board, users can easily see which orders are currently being addressed and which ones have been completed, allowing for more streamlined operations. This organized approach not only enhances efficiency but also boosts overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Business Central
QuickBooks Online

Integrations

Microsoft Dynamics 365 Business Central
QuickBooks Online

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Home Service Cloud

Country

United States

Website

homeservice.cloud

Vendor Details

Company Name

iCepts Technology

Country

United States

Website

www.icepts.com/mobile-field-service-management-for-business-central/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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