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Description
Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.
● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty
● 92M+ Patient Interactions
● 1,500+ Practices Served
● 9+ Years Pioneering AI for Healthcare
● HIPAA-Compliant | SOC 2 Certified
Incremental revenue: Capture new patients and keep schedules full.
● Convert phone calls and web visits into appointments 24/7
● Capture new appointments from Google patient searches
● Automate no-show and cancellation recovery
● Fill last-minute cancellations from your patient waitlist
● Recall patients when they’re due for their next visit
Front desk efficiency: Reduce manual work and prevent staff burnout.
● Automate calls for patient common questions & inquiries
● Handle appointment changes automatically
● Capture refill requests without manual intake
● Keep patient records up to date
Patient engagement: Improve treatment adherence, care outcomes and loyalty.
● Ensure patients complete forms and pre-visit information
● Send timely confirmations and reminders
● Ensure patients get the right instructions before their visit
● Gather patient feedback & strengthen your online reputation
Cash flow optimization: Improve claim accuracy and payment collection.
● Validate insurance acceptance before the visit
● Capture accurate and complete patient information upfront
● Capture payment method information
● Release unpaid appointments automation
Description
ZapiDesk serves as an AI-driven virtual receptionist tailored specifically for medical facilities and clinics. It streamlines front-desk communication by managing incoming calls, addressing patient questions, aiding in appointment scheduling, and providing timely assistance around the clock. This ensures that calls are answered swiftly, which in turn minimizes missed calls, enhances patient access, and fosters a more reliable communication experience.
The platform can be tailored to fit the unique needs of each practice, incorporating elements such as greetings, AI voice options, languages, conversation flows, operational hours, holiday schedules, and preferred communication methods. ZapiDesk also facilitates workflows related to appointments, call routing, collection of patient information, and offers API integrations. By taking over repetitive administrative tasks, ZapiDesk lightens the burden on reception staff, boosts operational efficiency, and enables team members to dedicate more time to patient care while the AI manages all communication tasks. In doing so, it significantly enhances the overall patient experience and satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Acuity Scheduling
AdvancedMD
Bandwidth
CareCloud
DrChrono
Elavon
GoHighLevel
Google Business Profile
Google Workspace
ModMed
Integrations
Acuity Scheduling
AdvancedMD
Bandwidth
CareCloud
DrChrono
Elavon
GoHighLevel
Google Business Profile
Google Workspace
ModMed
Pricing Details
Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.
Free Trial
Free Version
Pricing Details
$490/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nimblr
Founded
2016
Country
United States
Website
www.nimblr.ai/
Vendor Details
Company Name
DigiMantra
Founded
2012
Country
India
Website
digimantra.com
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
