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Description
Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.
● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty
● 92M+ Patient Interactions
● 1,500+ Practices Served
● 9+ Years Pioneering AI for Healthcare
● HIPAA-Compliant | SOC 2 Certified
Incremental revenue: Capture new patients and keep schedules full.
● Convert phone calls and web visits into appointments 24/7
● Capture new appointments from Google patient searches
● Automate no-show and cancellation recovery
● Fill last-minute cancellations from your patient waitlist
● Recall patients when they’re due for their next visit
Front desk efficiency: Reduce manual work and prevent staff burnout.
● Automate calls for patient common questions & inquiries
● Handle appointment changes automatically
● Capture refill requests without manual intake
● Keep patient records up to date
Patient engagement: Improve treatment adherence, care outcomes and loyalty.
● Ensure patients complete forms and pre-visit information
● Send timely confirmations and reminders
● Ensure patients get the right instructions before their visit
● Gather patient feedback & strengthen your online reputation
Cash flow optimization: Improve claim accuracy and payment collection.
● Validate insurance acceptance before the visit
● Capture accurate and complete patient information upfront
● Capture payment method information
● Release unpaid appointments automation
Description
PatientPal streamlines and standardizes a contactless experience for both healthcare providers and patients, covering everything from appointment scheduling to final payment processing. Our Robotic Process Automation interacts with your EMR in a way that mimics human behavior, enabling seamless front desk automation without requiring changes to your existing systems. The entire integration of PatientPal can be achieved in just a few days, rather than dragging out for weeks or months. By simplifying the most challenging aspects of managing your healthcare practice, PatientPal allows you to eliminate your collections list, reduce errors, and provide a modern experience for both patients and staff. Staff members can quickly become proficient with PatientPal, as no lengthy training sessions are necessary. Unlike other systems that can drastically alter your current workflows and confuse both staff and patients, PatientPal prioritizes clarity and ease. Confusion and dissatisfaction among patients can lead to frustration within your practice. PatientPal was developed by individuals who have experienced the hassle of forgetting their insurance card during a medical visit. We understand the importance of a smooth and efficient process in healthcare, making it our mission to enhance the overall experience for everyone involved.
API Access
Has API
API Access
Has API
Integrations
Acuity Scheduling
AdvancedMD
Bandwidth
CareCloud
DrChrono
Elavon
GoHighLevel
Google Business Profile
Google Workspace
ModMed
Integrations
Acuity Scheduling
AdvancedMD
Bandwidth
CareCloud
DrChrono
Elavon
GoHighLevel
Google Business Profile
Google Workspace
ModMed
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nimblr
Founded
2016
Country
United States
Website
www.nimblr.ai/
Vendor Details
Company Name
PatientPal
Founded
2017
Country
United States
Website
patientpal.com
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Product Features
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
