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Description
Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc.
Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction.
Hinfo is accessible via a mobile app and web-based solution, with QR code options available.
The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.
Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
protel MICE
Pricing Details
$25.00 AU per month
Free Trial
Free Version
Pricing Details
€75 per hotel per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
App IT Byte
Founded
2017
Country
Australia
Website
www.hinfo.com
Vendor Details
Company Name
Loopon
Founded
2008
Country
Sweden
Website
www.loopon.com
Product Features
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label