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ease
features
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support

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Description

HiClinic is a comprehensive clinic management and healthcare CRM solution based in Canada, aimed at assisting clinics in capturing more patient inquiries, streamlining communication, and boosting repeat bookings without overburdening staff with additional administrative tasks. Tailored specifically for healthcare providers, the platform merges patient communication, lead management, automation, and growth strategies into a single user-friendly interface. By enabling clinics to recover lost opportunities, features such as the Auto Missed Call Text Back ensure that potential patients receive immediate responses even when calls are missed, thereby enhancing engagement and increasing booking rates. Furthermore, HiClinic's AI Receptionist operates around the clock, addressing calls and messages, responding to common patient inquiries, and managing after-hours requests, ensuring clinics do not miss out on patients simply due to a lack of availability to respond. This innovative approach not only improves patient satisfaction but also optimizes operational efficiency for healthcare practices.

Description

Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$198
Free Trial Yes 
Free Version Yes 

Pricing Details

AED/SAR 249/user/mo
Shared-plan pricing starts at AED/SAR 249 per practitioner per month for 1–5 practitioners; reception and managers are free. Quick-start setup is a one-time AED/SAR 2,500. Plans from 6 practitioners, or hosted on the clinic’s own copy or cloud, receive a written price and setup plan. Annual prepayment discounts 15% on the monthly amount above the minimum. Prices exclude 5% UAE VAT or 15% Saudi VAT.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HiClinic

Founded

2026

Country

Canada

Website

www.hiclinic.ca

Vendor Details

Company Name

Mindcat Technology Consultants FZE

Founded

2022

Country

United Arab Emirates

Website

mindcat.ai

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Product Features

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