Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The WYSIWYG editor eliminates the necessity to learn HTML or any other markup language for its use. It features an array of integrated content elements such as images, code samples, step-by-step tutorials, videos, FAQs, and quizzes. Additionally, it accommodates various output formats, including Markdown, DocBook, and DITA. All languages can be managed within a single project file, removing the hassle of maintaining separate projects for each supported language. This tool comes equipped with several built-in utilities, such as a screenshot capture tool, tutorial creator, FAQ and quiz generators, and a GIF recorder, making it convenient for users. You can produce technical content professionally, even without prior experience in technical writing. The steep learning curves associated with traditional technical writing software are a thing of the past, as Helpinator simplifies complex tasks with an intuitive user interface. Features like the built-in phrase expander enhance writing speed, while step-by-step guides and annotated screenshots facilitate clearer documentation. Consequently, users can effortlessly generate visually appealing and effective documentation tailored to their needs. Ultimately, this tool empowers anyone to create high-quality documentation without the usual barriers.

Description

Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
Zendesk
Adobe Analytics
Amazon
DokuWiki
GitLab
Google Analytics
Jira
Jive
MadCap IXIA CCMS
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Paligo
Salesforce
Salesforce Agentforce Service
Salesforce Experience Cloud
ServiceNow
WordPress
XDocs DITA CCMS

Integrations

GitHub
Zendesk
Adobe Analytics
Amazon
DokuWiki
GitLab
Google Analytics
Jira
Jive
MadCap IXIA CCMS
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Paligo
Salesforce
Salesforce Agentforce Service
Salesforce Experience Cloud
ServiceNow
WordPress
XDocs DITA CCMS

Pricing Details

$99 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Helpinator

Country

United States

Website

helpinator.com/index.html

Vendor Details

Company Name

Zoomin Software

Founded

2015

Country

United States

Website

www.zoominsoftware.com

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

FlowShare Reviews

FlowShare

miraminds GmbH

Alternatives

HelpXplain Reviews

HelpXplain

Help+Manual
Enghouse eKMS Reviews

Enghouse eKMS

Enghouse Interactive