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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bespin Global's HelpNow AutoMSP is an innovative solution for cloud operations automation, leveraging the capabilities of multiple collaborative Agentic AI agents to execute over 80% of routine cloud management tasks in environments such as AWS and Kubernetes. This technology assists organizations in minimizing manual labor, speeding up operational processes, and enhancing overall efficiency without necessitating extensive engineering knowledge. By interpreting requests in natural language, it can diagnose problems and carry out actual cloud operations, including resource provisioning, configuration, scheduled backups, monitoring, log analysis, and reporting, all while utilizing Bespin's proven cloud operational methodologies and a library of over 400 prebuilt automation templates. The solution employs patented technologies like Context Priming and Context Anchoring, allowing the AI to maintain a coherent understanding and adhere to specific task boundaries, which ensures dependable execution akin to that of a human engineer and alleviates the burden of repetitive tasks. Overall, HelpNow AutoMSP significantly transforms traditional cloud management by increasing productivity and providing organizations with a robust automation framework.

Description

edgeContinuum serves as a cloud management platform that enhances OpenStack infrastructure by incorporating self-service capabilities. Utilizing a web interface, API, and Terraform, it enables administrators to provide internal teams or customer tenants with managed Kubernetes clusters, PostgreSQL databases, virtual machines, and application templates. The platform features multi-tenancy controls, such as organizations, projects, roles, quotas, and usage tracking to ensure organized management. It categorizes data centers and edge locations into regions and availability zones, while automating the provisioning and lifecycle operations for both Kubernetes and PostgreSQL. Cloud and managed service providers can leverage it to offer customized infrastructure services, whereas enterprises can facilitate on-demand access for developers while maintaining IT governance. Additionally, the control plane can be deployed in hosted or on-premises configurations, even in air-gapped settings, allowing workloads to operate on the provider's own infrastructure. This flexibility makes it an appealing choice for diverse operational needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS) Yes 
Kubernetes Yes 
OpenStack No 
Terraform No 

Integrations

Amazon Web Services (AWS) No 
Kubernetes No 
OpenStack Yes 
Terraform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Subscription per managed resource, such as a cluster, database, or VM. Pricing is not based on vCPU, cores, sockets, or users and does not vary by deployment model.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bespin Global

Founded

2015

Country

South Korea

Website

www.bespinglobal.com/automsp/

Vendor Details

Company Name

edgeContinuum

Founded

2024

Country

Spain

Website

edgecontinuum.com

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

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