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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bespin Global's HelpNow AutoMSP is an innovative solution for cloud operations automation, leveraging the capabilities of multiple collaborative Agentic AI agents to execute over 80% of routine cloud management tasks in environments such as AWS and Kubernetes. This technology assists organizations in minimizing manual labor, speeding up operational processes, and enhancing overall efficiency without necessitating extensive engineering knowledge. By interpreting requests in natural language, it can diagnose problems and carry out actual cloud operations, including resource provisioning, configuration, scheduled backups, monitoring, log analysis, and reporting, all while utilizing Bespin's proven cloud operational methodologies and a library of over 400 prebuilt automation templates. The solution employs patented technologies like Context Priming and Context Anchoring, allowing the AI to maintain a coherent understanding and adhere to specific task boundaries, which ensures dependable execution akin to that of a human engineer and alleviates the burden of repetitive tasks. Overall, HelpNow AutoMSP significantly transforms traditional cloud management by increasing productivity and providing organizations with a robust automation framework.

Description

Our latest multi-cloud solution features VMware Cloud Foundation-Subscription, which includes Tanzu Standard and introduces a flexible, term-based licensing model for on-premises implementations. This offering caters to both traditional enterprise applications and modern solutions, delivering a comprehensive suite of highly secure software-defined services encompassing compute, storage, networking, security, Kubernetes, and cloud management. By enabling consistent infrastructure and operations across both private and public clouds, businesses can enhance their agility and adaptability. Organizations can experience reduced capital and operational expenditures, alongside a lower total cost of ownership, thanks to standardized operations and an extensive variety of deployment alternatives. This solution allows for the efficient running of workloads at scale without sacrifices, ensuring a uniform infrastructure that supports both legacy enterprise applications and contemporary containerized systems. Additionally, it facilitates the seamless provisioning of dynamic infrastructure sourced from a pool of virtualized resources, whether on-premises, at the edge, or in the cloud, thereby optimizing overall resource utilization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Dell APEX No 
Kubernetes Yes 
Stackscale No 
Switch Automation No 
VMware Cloud No 
VMware Cloud Director No 
VMware Cloud Foundation Automation No 
VMware Cloud Foundation Operations No 
VMware HCX No 
VMware NSX No 

Integrations

Amazon Web Services (AWS) No 
Dell APEX Yes 
Kubernetes No 
Stackscale Yes 
Switch Automation Yes 
VMware Cloud Yes 
VMware Cloud Director Yes 
VMware Cloud Foundation Automation Yes 
VMware Cloud Foundation Operations Yes 
VMware HCX Yes 
VMware NSX Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bespin Global

Founded

2015

Country

South Korea

Website

www.bespinglobal.com/automsp/

Vendor Details

Company Name

Broadcom

Founded

1991

Country

United States

Website

www.vmware.com/products/cloud-infrastructure/vmware-cloud-foundation

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Alternatives

Alternatives

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Centricity

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