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features
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support

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Description

The HelpNow Agentic AI Platform by Bespin Global is a robust automation and orchestration solution designed for enterprises, enabling them to swiftly develop, implement, and oversee autonomous AI agents that are specifically aligned with their business processes, all without the need for extensive coding skills. This is achieved through a visual interface known as Agentic Studio and a centralized management portal, which allows for the creation of both single and multi-agent workflows, seamless integration with current systems using APIs and connectors, and real-time performance monitoring through an Agent Control Tower that ensures governance, enforces policies, and maintains quality standards. Furthermore, the platform facilitates LLM orchestration, accommodates various input formats (including text, voice, and STT/TTS), and offers flexible deployment options across multiple cloud environments such as AWS, GCP, Azure, and on-premises solutions, while ensuring connectivity to internal data and documents. By tapping into context-rich enterprise information, these agents are empowered to perform effectively. Additionally, the platform encompasses features for managing the entire lifecycle of agents, providing real-time observability, and integrating with both voice and document processing systems, all while adhering to enterprise governance protocols. Thus, organizations can harness advanced AI capabilities without compromising on control or oversight.

Description

Perfox.ai is an agentic AI platform designed to build, deploy, and manage teams of high-performance AI agents with human oversight. Its agents learn from your documents, tickets, wikis, and past conversations, while continuously monitoring your business channels. From research and drafting to verification and delivery, Perfox.ai handles requests from start to finish across web, email, in-app platforms, SMS, voice, WhatsApp, and RCS. An intelligent orchestrator assigns tasks to specialized agents, enabling them to collaborate, review each other’s work, and involve a human whenever required by policy. Every response is grounded in trusted information and supported with citations, while each workflow remains fully auditable. Built-in guardrails help ensure agents operate within defined limits, making Perfox.ai suitable for production environments, including regulated and customer-facing operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Lex Yes 
Amazon Nova Yes 
Amazon Web Services (AWS) Yes 
Claude Yes 
Dialogflow Yes 
Gemini Yes 
Google Cloud Platform Yes 
IBM Watson Yes 
Llama 2 Yes 
Microsoft Azure Yes 
Mistral AI Yes 
NAVER Yes 
OpenAI Yes 
RCS No 
Salesforce No 
Slack No 
WhatsApp No 
Zendesk No 

Integrations

Amazon Lex No 
Amazon Nova No 
Amazon Web Services (AWS) No 
Claude No 
Dialogflow No 
Gemini No 
Google Cloud Platform No 
IBM Watson No 
Llama 2 No 
Microsoft Azure No 
Mistral AI No 
NAVER No 
OpenAI No 
RCS Yes 
Salesforce Yes 
Slack Yes 
WhatsApp Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bespin Global

Founded

2015

Country

South Korea

Website

www.bespinglobal.com/agentic_ai_platform/

Vendor Details

Company Name

Perfox

Founded

2025

Country

India

Website

perfox.ai/

Product Features

Alternatives

Alternatives