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Average Ratings 0 Ratings

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features
design
support

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Description

The HelpNow Agentic AI Platform by Bespin Global is a robust automation and orchestration solution designed for enterprises, enabling them to swiftly develop, implement, and oversee autonomous AI agents that are specifically aligned with their business processes, all without the need for extensive coding skills. This is achieved through a visual interface known as Agentic Studio and a centralized management portal, which allows for the creation of both single and multi-agent workflows, seamless integration with current systems using APIs and connectors, and real-time performance monitoring through an Agent Control Tower that ensures governance, enforces policies, and maintains quality standards. Furthermore, the platform facilitates LLM orchestration, accommodates various input formats (including text, voice, and STT/TTS), and offers flexible deployment options across multiple cloud environments such as AWS, GCP, Azure, and on-premises solutions, while ensuring connectivity to internal data and documents. By tapping into context-rich enterprise information, these agents are empowered to perform effectively. Additionally, the platform encompasses features for managing the entire lifecycle of agents, providing real-time observability, and integrating with both voice and document processing systems, all while adhering to enterprise governance protocols. Thus, organizations can harness advanced AI capabilities without compromising on control or oversight.

Description

The Oracle AI Agent Platform is a comprehensive service designed for the development, implementation, and oversight of sophisticated virtual agents that utilize large language models along with integrated AI technologies. Setting up these agents involves a straightforward multi-step process, allowing them to utilize various tools such as converting natural language into SQL queries, enhancing responses with information from enterprise knowledge repositories, invoking custom functions or APIs, and managing interactions with sub-agents. These agents are capable of engaging in multi-turn conversations while maintaining context, which allows them to address follow-up inquiries and provide personalized, coherent exchanges. To ensure quality and safety, the platform includes built-in guardrails for content moderation, prevention of prompt injection attacks, and safeguarding of personally identifiable information (PII). Additionally, the system offers optional human-in-the-loop mechanisms that enable real-time oversight and the ability to escalate issues when necessary, ensuring a balance between automation and human control. This combination of features positions the Oracle AI Agent Platform as a robust solution for businesses looking to enhance customer interactions through intelligent automation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Lex Yes 
Amazon Nova Yes 
Amazon Web Services (AWS) Yes 
Claude Yes 
Dialogflow Yes 
Gemini Yes 
Google Cloud Platform Yes 
IBM Watson Yes 
Llama 2 Yes 
Microsoft Azure Yes 
Mistral AI Yes 
My DSO Manager No 
NAVER Yes 
OCI Data Labeling No 
OpenAI Yes 
Oracle Cloud Infrastructure No 
Oracle Database No 
SQL No 

Integrations

Amazon Lex No 
Amazon Nova No 
Amazon Web Services (AWS) No 
Claude No 
Dialogflow No 
Gemini No 
Google Cloud Platform No 
IBM Watson No 
Llama 2 No 
Microsoft Azure No 
Mistral AI No 
My DSO Manager Yes 
NAVER No 
OCI Data Labeling Yes 
OpenAI No 
Oracle Cloud Infrastructure Yes 
Oracle Database Yes 
SQL Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.003 per 10,000 transactions
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bespin Global

Founded

2015

Country

South Korea

Website

www.bespinglobal.com/agentic_ai_platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/artificial-intelligence/generative-ai/agents/

Product Features

Alternatives

Alternatives