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Description
An effective knowledge base is built upon a robust tool. Create a streamlined help center in mere minutes instead of taking months to set it up. By quickly establishing a customer-focused knowledge base, you can provide proactive support, alleviating your team's burden from urgent cases and enhancing overall customer satisfaction. Effortlessly manage multiple help centers from a single dashboard. Explore the simplest method to launch your help center. Focus on producing high-quality articles instead of getting caught up in their design. Support a variety of content types, such as images, videos, documents, and audio files. Seamlessly link to other articles within your help center while remaining in the editor. Benefit from automatic suggestions generated by your help center, customized according to the user's location and actions. Open help center materials in a widget, allowing customers to access information without navigating away from their current page. Easily maintain and organize FAQs in your help center for straightforward presentation on your website, eliminating the need for outdated, hard-to-modify FAQ sections. Furthermore, a well-structured knowledge base can significantly reduce support ticket volume, allowing your team to focus on more complex issues.
Description
Selvo is a help center solution designed for SaaS teams, enabling them to create and manage customer-facing knowledge bases with straightforward pricing that avoids per-seat charges. It is specifically tailored for software firms employing between 5 and 100 individuals. Some of its essential features include a rich text editor, organized collections, comprehensive full-text search capabilities, the option for custom domains with automatic SSL certification, an embeddable widget, an analytics dashboard, the inclusion of unlimited team members, a REST API, custom CSS options, support for multiple languages, an MCP server for AI functionalities, subpath hosting, and llms.txt. The pricing structure consists of a free plan, along with three paid tiers: $19 for Starter, $49 for Pro, and $99 for Enterprise, all billed monthly, and every paid subscription permits unlimited team member access. This flexibility in pricing and extensive feature set makes Selvo an appealing choice for growing tech companies.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ChatGPT
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpCenter.io
Country
United States
Website
helpcenter.io
Vendor Details
Company Name
Selvo
Founded
2026
Country
United States
Website
selvo.co
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal