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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An effective knowledge base is built upon a robust tool. Create a streamlined help center in mere minutes instead of taking months to set it up. By quickly establishing a customer-focused knowledge base, you can provide proactive support, alleviating your team's burden from urgent cases and enhancing overall customer satisfaction. Effortlessly manage multiple help centers from a single dashboard. Explore the simplest method to launch your help center. Focus on producing high-quality articles instead of getting caught up in their design. Support a variety of content types, such as images, videos, documents, and audio files. Seamlessly link to other articles within your help center while remaining in the editor. Benefit from automatic suggestions generated by your help center, customized according to the user's location and actions. Open help center materials in a widget, allowing customers to access information without navigating away from their current page. Easily maintain and organize FAQs in your help center for straightforward presentation on your website, eliminating the need for outdated, hard-to-modify FAQ sections. Furthermore, a well-structured knowledge base can significantly reduce support ticket volume, allowing your team to focus on more complex issues.

Description

Selvo is a help center solution designed for SaaS teams, enabling them to create and manage customer-facing knowledge bases with straightforward pricing that avoids per-seat charges. It is specifically tailored for software firms employing between 5 and 100 individuals. Some of its essential features include a rich text editor, organized collections, comprehensive full-text search capabilities, the option for custom domains with automatic SSL certification, an embeddable widget, an analytics dashboard, the inclusion of unlimited team members, a REST API, custom CSS options, support for multiple languages, an MCP server for AI functionalities, subpath hosting, and llms.txt. The pricing structure consists of a free plan, along with three paid tiers: $19 for Starter, $49 for Pro, and $99 for Enterprise, all billed monthly, and every paid subscription permits unlimited team member access. This flexibility in pricing and extensive feature set makes Selvo an appealing choice for growing tech companies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

ChatGPT

Integrations

ChatGPT

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpCenter.io

Country

United States

Website

helpcenter.io

Vendor Details

Company Name

Selvo

Founded

2026

Country

United States

Website

selvo.co

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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