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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Description

nsFlow stands at the forefront of industrial augmented reality (AR) solutions, enhancing training, maintenance, and technical support within enterprises. Our locations span across Stockholm, Berlin, and our main office in Poland. The nsFlow platform empowers users to create and implement AR applications tailored to their unique industrial requirements, functioning seamlessly with a variety of AR devices, tablets, and smartphones. By utilizing nsFlow, AR evolves from a potentially risky investment into a cost-effective and scalable solution that can significantly elevate your business performance and give you a competitive edge. This transformation includes ensuring service safety and business continuity, conducting audits to enhance performance quality, verifying that essential tasks are executed correctly by industrial personnel, improving machinery maintenance through AR technology, and simplifying the documentation of service procedures for better audit trails. Additionally, nsFlow offers a specialized Remote Support tool designed to further streamline operational efficiency. By leveraging these capabilities, organizations can realize the full potential of AR in their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX
IFS Field Service Management
Salesforce Sales Cloud

Integrations

Genesys Cloud CX
IFS Field Service Management
Salesforce Sales Cloud

Pricing Details

$75,000 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Vendor Details

Company Name

nsFlow

Founded

2018

Country

Poland

Website

nsflow.com

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

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